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Milk & Honey Babies


Thank you for shopping at Milk & Honey Babies!
If you are not entirely satisfied with your purchase, we are here to help.
Return for Store Credit:
You have 14 days from when you received your order to have your items sent back to us. Orders past 14 days will not be accepted.
All products must be in their original packaging and not used or damaged to be accepted for return.
The cost of return shipping is $9.95 for any number of items and will be deducted from your store credit.
Once we receive your return, we will issue a store credit in the form of a digital gift card less the return shipping fee of $9.95.
Credit will be emailed to you within five business days of receiving the return.
Credit is valid for 12 months
Non-Returnable Items
Unfortunately, we do not accept returns on the following:
Products with a manufacturer’s warranty;
Sale items
Toilet training merchandise
Furniture
Underwear
Large and heavy items as noted on the product page as final sale.
Products that are not returnable are clearly marked on the product page.
Products that do not meet these criteria or are returned in a non-sellable condition will be donated and no refund or credit will be offered.
Price Adjustments
Prior purchases are not eligible for price adjustments, regardless of whether the item has yet to ship.
Damaged Items
If you receive a damaged or defective product, please give us a call at 212.216.0018.
We cannot replace a damaged items after 30 days from when the item was delivered.
Exchanges:
We currently do not offer exchanges. We will process your return and you can complete a new order online for the replacement products using your store credit.
Extended Return Policy for Registry Returns
We will gladly extend the return policy to 90 days from the date of your event for eligible items purchased from your Milk & Honey Babies registry.
Lost Packages
Milk & Honey Babies is not responsible for lost or stolen packages that are successfully delivered to the shipping address provided by the customer.
Order Changes
Once an order has been processed and a tracking number assigned, we are unable to make any further changes to the order. Please call our store at 212.216.0018 if you need to update your order before a tracking number is assigned.
 
Contact Us
If you have any questions about our Returns and Store Credit Policy, please contact us at  212.216.0018.

Thank you!